Catherine Cait Counselling Privacy Policy

Our contact details

Name: Catherine Leeke Price
E-mail: Cait@catherinecaitcounselling.co.uk

The type of personal information we collect

We currently collect and process the following information:
• Personal identifiers, contacts and characteristics (for example, name and contact details)

How we get personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:
• You have filled in a contact form on our website.
We use the information you gave us to contact you regarding your enquiry.
We do not share this information.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You can remove your consent at any time. You can do this by contacting us.
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.

How we store your personal information

Your information is securely stored.
We keep your name and email address for the period of time that we work together. We will then dispose of your information by deleting your information.

Your data protection rights

Under data protection law, you have rights including:
Your right of access – You can ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You can ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict processing your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation or to you in certain circumstances.
You are not required to pay any charge to exercise your rights. If you make a request, we have one month to respond to you.
Please contact us if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at:

You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk